Question 1

What is Pexry?

Accepted Answer

Pexry is a digital marketplace where creators can sell their digital products, services, and experiences. Whether you're selling digital art, software, courses, or any other digital content, Pexry provides the platform to reach customers worldwide.

Question 2

How do I create an account?

Accepted Answer

Creating an account is simple! Click the 'Start Selling' button in the top navigation, fill in your details, and verify your email address. Once verified, you can start browsing products or set up your seller profile.

Question 3

Is Pexry free to use?

Accepted Answer

Yes, creating an account and browsing products on Pexry is completely free. We only charge a small commission on successful sales to cover platform costs and continue improving our services.

Question 4

How do I start selling on Pexry?

Accepted Answer

After creating your account, go to your dashboard and click 'Add Product'. Upload your digital files, add descriptions, set your price, and publish your product. Your items will be available to customers immediately.

Question 5

What types of products can I sell?

Accepted Answer

You can sell any legal digital product including: digital art, graphics, templates, software, mobile apps, courses, ebooks, music, videos, photography, and more. Physical products are not supported at this time.

Question 6

How much commission does Pexry charge?

Accepted Answer

Pexry charges a competitive commission rate of 10% on each sale.

Question 7

When do I get paid?

Accepted Answer

Payments are processed automatically after the buyer's refund period expires (typically 1-14 days). You can track your earnings and request withdrawals from your dashboard.

Question 8

How do I purchase products?

Accepted Answer

Browse our marketplace, click on any product you're interested in, and click 'Add to Cart'. Complete the checkout process , and you'll receive instant access to your digital purchase.

Question 9

What payment methods do you accept?

Accepted Answer

We accept Crypto payments. All transactions are secured with industry-standard encryption to protect your financial information.

Question 10

Can I get a refund?

Accepted Answer

Yes, we offer a refund policy for digital products. If you're not satisfied with your purchase, you can open a dispute within the specified timeframe (usually 7-14 days). Each seller may have their own refund policy.

Question 11

How do I download my purchases?

Accepted Answer

After completing your purchase,  You can access all your purchases from your account dashboard under 'Purchases'.

Question 12

How can I contact customer support?

Accepted Answer

You can reach our support team through the 'Contact Support' section in your dashboard. We typically respond imediatly.

Question 13

What if I have a dispute with a seller/buyer?

Accepted Answer

Pexry provides a dispute resolution system. You can open a dispute case from your dashboard, and our team will mediate to find a fair solution for both parties.

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